"I brought my Dodge Ram to the Chrysler dealership due to a recall issue, but I was surprised when they billed me $339 for the service."

A Dodge Ram owner is claiming a dealership caused over $9,000 worth of damage to his car.

Rob Romano (@poutinepapii) posted a viral TikTok delineating his claims. In a video that has garnered 300,000 views, he says low oil levels are partially to blame for his issues.

Nonetheless, numerous individuals who responded to his video claimed that this was not a contributing factor to the failure of his car's engine.

Romano opens his video by addressing the camera and discussing a bill he received. He emphasizes multiple times that he felt “forced” to shell out $339 for a diagnostic test after taking his car in for an oil change and addressing two recall issues.

According to FindLaw, “It is against the law for a dealership or auto manufacturer to charge you for recall repairs.” This is because are considered necessary repairs so cars are in compliance with National Highway and Traffic Safety administration standards. The legal resource reiterates that dealerships “must” complete the recall work free of charge. Furthermore, if the car’s service department believes the work will take more than a day. drivers should inquire into a loaner.

Are recalls a fraud?

Other commuters have complained about charges from dealerships in tandem with recalls. A user on Red Flag Deals questioned the practice last year. Numerous folks who replied said they shouldn’t have to pay anything out of pocket.

A redditor said that they, too, brought their vehicle in for an oil change and recall repair. However, a week after getting the work done, they said their car broke down.

In his video, Romano explains that the charge was categorized as a “diagnostic” test. He mentions that the initial recall pertained to a “high pressure fuel pump,” while the second was related to a “software update” for the Ram.

He claims that upon completing the service, he was confronted with a host of new problems. According to him, his Ram was already “shaking” before he could even exit the service center’s parking area, and the check engine light illuminated shortly after. “There’s low turbo boost, a significant coolant leak, and so on,” he stated.

What actions did the dealership take?

"Since I haven't actually had the vehicle in my possession except for that brief moment when I drove it out, the only thing they mentioned was that they performed an oil change. So, let's take a look at it right now, live."

He gestures towards an unseen person behind the camera who is holding the dipstick from his car's oil tank. "The dipstick is spotless. Absolutely spotless," they remark as the camera focuses in closely. It looks like the Ram has barely any oil left in it.

It appears that the individual who conducted the oil change managed to remove the old oil from the vehicle. Unfortunately, they overlooked the crucial step of adding new oil. “It’s at the lowest level,” comments the other person in the video. “You can easily spot the maximum mark right there, while the oil level down here is at the minimum.”

Romano claims that the oil change set him back more than $300.

In the caption, Romano wrote at length about the damage purportedly sustained to his car. He maintains he brought it to Don Mills Chrysler’s service center in working condition. The dealership also sells Dodge vehicles.

When he took his vehicle in for an oil change and a recall, he was informed that fixing a "minor leak" at the rear of the engine would cost him $3,500.

He chose not to proceed with the service but is convinced that the business caused damage to the vehicle during the pressure testing.

Romano stated, “The actions of this dealership are completely unethical. They are attempting to bill me thousands of dollars to address the damage they inflicted. It's essential that they take responsibility for their actions and rectify the harm they have caused.”

TikTok users found themselves divided.

Many respondents appeared to dismiss the idea that the oil change was the cause of Romano's car troubles. One